I'm wondering if that Amazon rep was spinning it out the ass, as sometimes happens in customer service -- if the trolling thing is correct (and I'm not saying it is -- plausible, not proven) then anyone consistently flagging a book as objectionable would set off a trigger that would remove the book from ranking as "objectionable" -- which tends to translate as "adult". That kind of customer flagging/triggering COULD be described as Amazon policy. I can see how the two fit together.
The problem comes in when you set up robots to do a human's job -- flagging should lead to a HUMAN (preferably a few, with brains) looking at the situation and deciding if the flag is legit or just a troll.
I'm not suggesting this, but it occurs to me that if this theory is correct, a similar 'attack' could be committed in reverse -- that is, having many people flag some set of anti-alternative sexuality books and seeing if they, too, fall out of ranking. I do NOT suggest this sort of sandbox revenge tactic as an action, just as an imaginary experiment to test out the 'trolling' theory.
no subject
The problem comes in when you set up robots to do a human's job -- flagging should lead to a HUMAN (preferably a few, with brains) looking at the situation and deciding if the flag is legit or just a troll.
I'm not suggesting this, but it occurs to me that if this theory is correct, a similar 'attack' could be committed in reverse -- that is, having many people flag some set of anti-alternative sexuality books and seeing if they, too, fall out of ranking. I do NOT suggest this sort of sandbox revenge tactic as an action, just as an imaginary experiment to test out the 'trolling' theory.